SYSTEMS ADMINISTRATOR II Jobs at MiWay Insurance Limited in Midrand, Gauteng

Published 3 months ago

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MiWay Insurance Limited company opens jobs for SYSTEMS ADMINISTRATOR II positions in the Gauteng region. The type of work we provide is Full-time.

The criteria for the employees we need are having Information Technology skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around R 7 900 - R 11 000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Financial Services, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:MiWay Insurance Limited
Region:Gauteng, Midrand - Gauteng
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:ZAR 7.880 - ZAR 11.000 per Month
Employment Type:Full-time
Industry:Financial Services

Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Minimum Qualifications Required

  • Matric
  • Relevant IT degree/3 year diploma (preferably BSc)

Minimum Experience

  • Any experience working on a chatbot development platform an advantage
  • Any development experience using JavaScript, JSON and Rest APIs an advantage
  • Working knowledge of SQL and Conversational UI/UX

Deliverables include but not limited to

  • Drive execution of roadmap of ChatBot Technology across various channels
  • Collaborate with business teams to plan, design & develop innovative chatbot flows
  • Maintain and Optimize chatbot platform to meet changing needs
  • Integrate chatbot solutions with multiple internal/external platforms
  • End to end testing of Chabot Journeys
  • Identify and Fix bugs/issues on ChatBot flows
  • Pro-actively monitor performance and identify opportunities for enhancements
  • Analyze and interpret chatbot conversations, patterns and flows
  • Enhance end user experience of chatbot flows

Competencies Required

  • Good understanding/experience with AI powered chatbots using ML and NLP technology
  • Strong analytical and programming skills
  • Sound understanding of chatbot architecture
  • Excellent communication skills and learning mindset
  • A keen interest in exploring new technologies and exploring new trends
  • Attention to detail and self-development skills
  • Familiar with software development lifecycle
  • Solution-driven with the ability to adapt to change
  • Readiness to live the MiWay values, namely: Accountability, Attitude, Energy, Freedom & Professionalism
  • Innovative thinker with a customer centric mindset and the ability to build relationships.

Knowledge And Skills

Operating system software and hardware and utility software

Software installations and upgrades

Business requirements

Security management and data recovery

Change control

Personal Attributes

Organisational savvy – Contributing through others

Manages complexity – Contributing through others

Plans and aligns – Contributing through others

Optimises work processes – Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation – Contributing through others

Customer focus – Contributing through others

Drives results – Contributing through others

Collaborates – Contributing through others

Being resilient – Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply:10 July 2023.

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.


  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

MiWay Insurance Limited

Industry: Financial Services

MiWay Insurance Limited is a leading insurance and financial services provider based in Johannesburg, South Africa. Established in 2001, MiWay has grown to become one of South Africa’s biggest and most reliable insurance companies. With more than 2.3 million customers across South Africa, MiWay provides financial security solutions for South African individuals, families, and business owners. The company’s products and services include motor, short-term, and life insurance, as well as retirement and investment plans. MiWay also offers a range of digital tools and products to simplify the insurance and financial services experience for customers.

MiWay is committed to making insurance accessible to everyone. They have put in place wide-ranging customer-centric policies to ensure a seamless customer experience. These policies include online customer portals, 24/7 toll-free customer support, easy payments options, and a customer-first approach. MiWay also stand firmly behind their products, offering the highest standards in customer service and support.

MiWay is a leading player in the insurance and financial services sector in South Africa and offers an extensive range of products and services. Their mission is to make insurance and financial services more accessible and simplified, helping people to protect and secure their lives and livelihoods. MiWay is here to assist their customers in finding the right insurance and financial services to meet their needs.

Check other vacancies from the company: MiWay Insurance Limited