Celemi - Making Change Happen company opens jobs for Product Manager - Client Interactions positions in the Western Cape region. The type of work we provide is Full-time.
The criteria for the employees we need are having Product Management and Marketing skills with Entry level experience, as well as employees who are honest, disciplined and responsible.
The Headhunters company itself is engaged in Business Consulting and Services, of course if you are interested in applying for this company, you can register immediately.
Job Information
Job Description
Company Description
Capitec Bank is a leading South African retail bank that focuses on essential banking services and provides innovative transacting, savings, insurance and unsecured lending products to individuals. Capitec’s mission is to make banking simple and transparent to help clients – regardless of their level of income or assets – improve their financial lives through a single solution, called Global One.
Job description: Purpose Statement
Capitec is a leading banking institution dedicated to using data and technology to make banking simple, transparent, and affordable for over 20 million clients in South Africa.
We are seeking a skilled Product Manager to join our team and spearhead the development of cutting-edge digital financial wellness and insights tools. As a Product Manager, you will play a pivotal role in shaping and delivering on our digital strategy, focusing on enhancing our clients’ financial well-being. You will collaborate closely with cross-functional teams, including designers, engineers, analysts, and stakeholders, to drive the development and implementation of state-of-the-art digital products throughout the product development life cycle that empower our clients to make informed financial decisions.
Education (Minimum)
Education (Ideal Or Preferred)
Knowledge and Experience
Minimum
Experience:
- At least 8 years’ management experience; senior level product development or product manager/owner
- 5+ years’ experience managing, developing and delivering a product previously.
- Working at tactical and operational levels and providing input into product strategy and business planning.
- Integrating business and technical product segments to achieve objectives, delivery and targets.
- Career experience to include some time in one or more technical roles.
- Communicating with technical and non-technical stakeholders across multiple business units.
- Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
- Scoping/running usability studies and/or customer research.
- Using data and metrics to test theories, confirm assumptions, and measure success
- Client development and validating products through customer feedback.
- Aligning operational initiatives and/or projects to corporate strategies and objectives
- Achieving goals and objectives through cross functional teams.
- Managing and working with remote / hybrid teams.
Knowledge
- Financial acumen sufficient for budget management
- Translation of product strategies into tactical and operational planning
- Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
- Relevant product expertise and process know-how
- Agile product ownership and methodology
- Domain specific knowledge, business insight, understanding of product technology, technical dependencies
- People management principles and techniques
- Stakeholder management principles and practices
- Data-driven approach; analytical and quantitative skills.
- Technologically literate and able to adapt to new technologies
Ideal
Experience:
- Product development experience in the product domain at management level
- Working with Agile product ownership and methodology
- Of translating and enabling business strategies and objectives into business benefits
- Initiation and implementation of innovative concepts
Knowledge
- Capitec Way of Work
- In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
- Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
- Process mapping and process improvements techniques
Skills
- Analytical Skills
- Attention to Detail
- Commercial Thinking Skills
- Communications Skills
- Interpersonal & Relationship management Skills
Additional Information
- Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Desired Skills
- Product Management
- Business Management
- Digital
- Mobile App
- Client Experience
- Client Engagement Systems
Benefit
- Bonus for overtime
- Gain experience
- Comfortable work environment
Job Application Information
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Company Information
Celemi is a global leader in organizational learning and change management. Founded in 1985, we are dedicated to helping companies and organizations to drive efficiency, engagement and growth. Our team of experts provide tailored solutions, tools and insights to support any change management initiative, large or small, from strategy development to project implementation.
Celemi is passionate about empowering people, teams and organizations to make change happen. We believe in a hands-on approach to unlock potential and deliver tangible results. We offer consultancy and consultancy-led training, dynamic facilitation and learning tools, and have made a name for ourselves in the fields of learning and change management.
At Celemi, our mission is to empower people, teams and organizations to make change happen. We are dedicated to helping our clients realize their objectives and goals through our proven and effective change management methodology. Our experienced professionals always strive to provide innovative solutions that get results for our clients.
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