Product Manager: Client Interactions Jobs at Capitec in Stellenbosch, Western Cape

Capitec company opens jobs for Product Manager: Client Interactions positions in the Western Cape region. The type of work we provide is Full-time.

The criteria for the employees we need are having Product Management and Marketing skills with Entry level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around R 4 500 - R 15 000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Banking, of course if you are interested in applying for this company, you can register immediately.

Job Information

Job Description

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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here !
• Once you have completed the above finalize your application by clicking apply below

Purpose Statement

Capitec is a leading banking institution dedicated to using data and technology to make banking simple, transparent, and affordable for over 20 million clients in South Africa.

We are seeking a skilled Product Manager to join our team and spearhead the development of cutting-edge digital financial wellness and insights tools. As a Product Manager, you will play a pivotal role in shaping and delivering on our digital strategy, focusing on enhancing our clients’ financial well-being. You will collaborate closely with cross-functional teams, including designers, engineers, analysts, and stakeholders, to drive the development and implementation of state-of-the-art digital products throughout the product development life cycle that empower our clients to make informed financial decisions.

Education (Minimum)

• Bachelor’s Degree

Education (Ideal Or Preferred)

• Honours Degree

Knowledge and Experience

Minimum

Experience:

• At least 8 years’ management experience; senior level product development or product manager/owner
• 5+ years’ experience managing, developing and delivering a product previously.
• Working at tactical and operational levels and providing input into product strategy and business planning.
• Integrating business and technical product segments to achieve objectives, delivery and targets.
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non-technical stakeholders across multiple business units.
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
• Scoping/running usability studies and/or customer research.
• Using data and metrics to test theories, confirm assumptions, and measure success
• Client development and validating products through customer feedback.
• Aligning operational initiatives and/or projects to corporate strategies and objectives
• Achieving goals and objectives through cross functional teams.
• Managing and working with remote / hybrid teams.

Knowledge

• Financial acumen sufficient for budget management
• Translation of product strategies into tactical and operational planning
• Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
• Relevant product expertise and process know-how
• Agile product ownership and methodology
• Domain specific knowledge, business insight, understanding of product technology, technical dependencies
• People management principles and techniques
• Stakeholder management principles and practices
• Data-driven approach; analytical and quantitative skills.
• Technologically literate and able to adapt to new technologies

Ideal

Experience:

• Product development experience in the product domain at management level
• Working with Agile product ownership and methodology
• Of translating and enabling business strategies and objectives into business benefits
• Initiation and implementation of innovative concepts

Knowledge

• Capitec Way of Work
• In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
• Process mapping and process improvements techniques

Skills

• Analytical Skills
• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills

Additional Information

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus if there is overtime