Member Services Representative Part Time Jobs at Planet Fitness in Umdoni, KwaZulu-Natal

Published 3 months ago

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Planet Fitness company opens jobs for Member Services Representative Part Time positions in the KwaZulu-Natal region. The type of work we provide is Part-time.

The criteria for the employees we need are having Other skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Wellness and Fitness Services, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Planet Fitness
Position:Member Services Representative Part Time
Region:KwaZulu-Natal, Umdoni - KwaZulu-Natal
Job Function:Other
Seniority Level:Mid-Senior level
Employment Type:Part-time
Industry:Health, Wellness & Fitness

Job Description

Job Summary

The Part-Time Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties And Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Benefits

  • Starting pay $16.25-$19.00/Hr. DOE
  • Get Paid on your first week with Tapcheck on-demand pay.
  • Full time after 90 day’s & 30 plus hours option for benefits
  • Full time after 90 days receives PTO
  • Set schedules
  • Free Black Card Membership

Compensation: $16.25 – $20.00 per hour

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,00 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB:

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Planet Fitness, so as not to find unwanted events ^_^.

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Hopefully you get the job you want.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Company Information

Planet Fitness

Planet Fitness is an American franchisor and operator of fitness centers based in Hampton, New Hampshire. Founded in 1992, Planet Fitness has more than 1,700 locations across the United States, Canada, and the Dominican Republic, making it one of the largest fitness center franchises in the world. Planet Fitness focuses on catering to the everyday person instead of bodybuilders or power lifters. They offer people affordable, no-frills workout facilities with a wide range of equipment. Additionally, they offer customized classes, cardio and strength training equipment, HydroMassage beds, and more.

Check other vacancies from the company: Planet Fitness