Housekeeping Coordinator Jobs at Belmond in Cape Town, Western Cape

Published 3 months ago

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Belmond company opens jobs for Housekeeping Coordinator positions in the Western Cape region. The type of work we provide is Full-time.

The criteria for the employees we need are having Management and Manufacturing skills with Associate experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around R 7 900 - R 11 000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Technology & Information and Internet, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:Housekeeping Coordinator
Region:Cape Town - Western Cape, Western Cape
Job Function:Management and Manufacturing
Seniority Level:Associate
Salary:ZAR 7.880 - ZAR 11.000 per Month
Employment Type:Full-time
Industry:Information and Internet, Technology

Job Description

After a day of discovery, our beautiful rooms, suites and cottages are the perfect place for our guests to dream of adventures still to come. Our remarkable Housekeeping team ensures each space is worth writing home about. If you have exceptional attention to detail, consistency of service standards and the determination to exceed our guests’ expectations, we would love to hear from you. Mount Nelson Hotel is looking for a Housekeeping Coordinator to join the team.

Main Duties & Responsibilities

  • Assist Housekeeping management in managing the daily activities for the department.
  • Act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office, and Laundry to ensure the smooth running of the department.
  • Coordinate and provide administrative support to all areas of the Housekeeping department
  • Oversee the day-to-day operation of the Housekeeping office.
  • Ensure that all the operational standard procedures/guidelines set for all processes/activities/situations are followed (Key Control, Lost & Found etc.) in all areas.
  • Assist and relieve the Housekeeping Supervisors as and when required by management.
  • Control the issuing of all housekeeping staff uniform.
  • Ensure uniform, nametags, and personal appearance of housekeeping staff are clean, hygienic, professional and in compliance with company policies and procedures.
  • Actively respond to guest questions, concerns, and requests and update and respond to glitches daily.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Complete the required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists.
  • Document and report outstanding issues that need to be handed to the manager/supervisor after a shift is complete.
  • Verify the room status listed on the report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Communicate additions or changes to the relevant Housekeeping staff as they arise throughout the shift.
  • Coordinate VIP service to ensure VIP’s needs are met throughout the stay.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Record, monitor, and update list of ‘Do Not Disturb’ rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb’ list.
  • Ensure that you meet and work according to Leading Quality Assurance and the department’s Standard Operating Procedures.
  • Assist with OE stock count as and when required.
  • Manage room drops and place in rooms.
  • Capture monthly expenditure of guest supplies, flowers etc.
  • Controlling of attendance and recording hours worked in the time and attendance books.
  • Issue hand radios to the relevant staff members and maintaining a record thereof.
  • Ensure radios are maintained in good working condition and report any faults.
  • Record all maintenance tasks on the log sheet report, QMS tasks on the Opera system daily and follow up with maintenance on the completion of tasks.
  • Compile the transport list on a daily basis and ensure timely submission to Front Office.


  • 2 years suitable work experience in a similar role
  • Matric or equivalent education preferred
  • Previous luxury hospitality experience – advantageous
  • Computer literacy – Opera experience advantageous
  • Excellent communication skills, both verbal and written
  • Customer service orientated
  • Reliable, with patience and professionalism


  • Competitive basic salary
  • Medical aid & pension fund benefit
  • Internal Belmond discounts
  • Loyalty and recognition rewards programme
  • Employee Assistance Programme
  • On going Learning and Development opportunities
  • Regular community, social and staff welfare events


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Belmond, so as not to find unwanted events ^_^.

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Company Information


Belmond is a global collection of iconic hotels, trains, river cruises and safaris. From city landmarks to intimate resorts, each of our luxury properties reflects the unique culture of its destination. Established in 1976, Belmond now embodies more than four decades of hospitality pioneering, adventure and discovery.

Today, Belmond is actively exploring opportunities beyond its hospitality roots. With plans to expand its portfolio of business ventures within the luxury travel industry, Belmond offers exclusive experiences and dedicated services to its customers. We are proud to reveal a new generation of luxury travel – one that inspires adventure, creates lasting memories and instills a sense of well-being in its guests.

Check other vacancies from the company: Belmond