EMPORIUM HUMAN CAPITAL company opens jobs for Customer Success Consultant - Accounting Software positions in the Western Cape region. The type of work we provide is Full-time.
The criteria for the employees we need are having Other skills with Associate experience, as well as employees who are honest, disciplined and responsible.
The estimated salary offered by this company is quite competitive around R 7 500 - R 12 000 (per month). However, the salary can go up or down depending on the company that decides it.
The Headhunters company itself is engaged in Accounting, of course if you are interested in applying for this company, you can register immediately.
|Company:||EMPORIUM HUMAN CAPITAL|
|Position:||Customer Success Consultant - Accounting Software|
|Region:||Somerset West - Western Cape, Western Cape|
|Salary:||ZAR 7.500 - ZAR 12.300 per Month|
|Industry:||Leasing Non-residential Real Estate|
Customer Succes Manager (POS23152)
- You’re passionate about great customer experience, making complex things simple, all while improving our clients’ lives in the process
- 3+ years of experience in an account management, customer success or online training in the software industry
- A track record in property management
- Phenomenal interpersonal skills that allows you to easily build new relationships
- Ability to work under pressure
- Tech savvy
- Drive and own the new client onboarding journey
- Develop and foster strong client relationships with ease to properly understand the clients’ business needs and ensure optimal adoption of our software
- Management of data migration from clients’ previous solution
- Online training sessions on our software
- Regular client usage audits and consultation sessions to optimally use our solutions
- Provide support on queries of existing clients, through providing advice, configuration and guidance where appropriate
- Handle and resolve customer requests and complaints.
- Minimize customer churn by pro-active client consultations
- Improve customer experience through product support in product design and product development.
- Provide guidance and support to clients to ensure that they have sufficient knowledge of the solution to make informed decisions
Closing Date: 31 August 2023
To apply for this position: Send MS Word format CV to [email protected] and use POS23152 in the subject line
- gain experience
- taught first
- Get bonus if overtime
Job Application Information
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