CSR Jobs at Boyd Group Services Inc. in Alexandria, Eastern Cape

Published 3 months ago

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Boyd Group Services Inc. company opens jobs for CSR positions in the Eastern Cape region. The type of work we provide is Full-time.

The criteria for the employees we need are having Other skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Automotive, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Boyd Group Services Inc.
Position:CSR
Region:Alexandria - Eastern Cape, Eastern Cape
Job Function:Other
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:Automotive

Job Description

Gerber Collision & Glass, LA Alexandria

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,00+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

WELCOME TO GERBER COLLISION & GLASS – ALEXANDRIA, LA

Our Team Members Drive Us!

Contact Kandy Today * Text: (281) 620-9262

HR | Talent Acquisition Manager | LA/TX (CO&FL)

Email: Kandy.Boeschling@ gerbercollision.com

Come join the Nation’s Best Team that fosters uncapped growth through access to learning, certifications, positive environments, Teamwork, and $$ ~ Pay ranges from $29k to $39k+ depending on experience and location.

  • Job Overview

    If you enjoy interacting with people, welcoming customers and overseeing daily shop tasks, this is a great role for you to consider with Gerber. Our Customer Service Representative is the person that regularly interacts with our customers through scheduling estimates and/ or repairs. This person is crucial for keeping the shop’s schedule and office organized and running smoothly. This is an entry level position that offers the opportunity to learn our business operations and further grow your career.

    Job Responsibilities

    • WOW every customer through all phases of the repair process
    • Ensure insurance partners and customers are supported in a timely and professional manner
    • Build relationships with customers by effectively responding to calls, text messages, and walk-in business
    • Coordinate communications between customers and Estimatics team
    • Communicate and coordinate estimate appointments, repair appointments, rental cars, deductible payments, etc.
    • Facilitate all administrative aspects of the repair process
    • Manage payment process which could including credit, check and cash handling
    • Other duties as assigned

    Minimum Qualifications

    • High School Diploma or equivalent
    • Previous experience interacting with customers
    • Computer Skills that include ability to navigate multiple computer programs at the same time
    • Demonstrated ability to multitask
    • Comfortable interacting with multiple groups of people including customers, team members and company leaders

    Search Keywords

    Automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, dealership, customer service, csr, representative, rep, entry level, career, opportunity, retail, customer

    Benefits That Drive Your Success

    Gerber offers the comprehensive benefits you expect from an industry leader, including:

    • Competitive Pay Plans
    • Medical, Prescription Drug, Dental & Vision Insurance
    • 401(k) Retirement Plan with company match
    • Employer Paid Short-Term Disability & Life Insurance
    • Paid Vacation & Holidays
    • Continuing Education Opportunities

    Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

    About Us

    Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

    Benefit

    • Comfortable environment
    • Taught when starting work
    • Salary bonus if there is overtime

    Job Application Information

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    Company Information

    Boyd Group Services Inc.

    Industry: Automotive

    Boyd Group Services Inc. is a leading provider of automotive distribution and collision repair services in North America. Founded in 1920, Boyd Group has grown to become one of Canada and the United States’ largest automotive retailers, providing a wide range of services including automotive body repair, tire replacement and wheel alignment, glass repair and replacement, and paintless dent repair. With over 400 locations across the U.S. and Canada, Boyd Group provides the highest quality automotive service possible, with a commitment to customer satisfaction.

    At the core of Boyd Group’s success is a dedication to superior customer service, with highly trained technicians, top-of-the-line equipment, and a comprehensive range of services to ensure the highest quality and safety of repairs. From minor repairs to major body and paint jobs, Boyd Group provides the highest quality workmanship and attention to detail, with fast repair times and competitive prices. The company’s nationwide network of locations allows for a streamlined repair and replacement process, and with more than 1,00 parts suppliers, customers can rest assured that their vehicles will be repaired with the best and latest products and technologies.

    By placing customer satisfaction at the heart of its operations, Boyd Group Services Inc. has become an industry leader in automotive repair and distribution services. As an industry leader, the company is proud to be at the forefront of innovation and technology, providing customers with the best quality repairs and a superior level of service.

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