Find Jobs in South Africa

Client Relationship Liaison Jobs at EnableSA Recruitment in Johannesburg, Gauteng

Published 3 months ago

This vacancy post is more than 20 days old, may be no longer valid, please click the "Apply Now" button at the bottom for more information.

Select a language

EnableSA Recruitment company opens jobs for Client Relationship Liaison positions in the Gauteng region. The type of work we provide is Full-time.

The criteria for the employees we need are having Other skills with Associate experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around R 4 500 - R 15 000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Consumer Services, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:	EnableSA Recruitment
Position:	Client Relationship Liaison
Region:	Gauteng, Johannesburg - Gauteng
Job Function:	Other
Seniority Level:	Associate
Salary:	ZAR 4.500 - ZAR 15.000 per Month
Employment Type:	Full-time
Industry:	Motor Vehicle Manufacturing

Job Description

Our national client has a opening for a experienced Customer Relationship Liaison to join the Johannesburg team

Develop and implement strategies for improving customer satisfaction and retention.
Respond to customer inquiries and complaints in a timely and professional manner.
Analyse customer feedback and use it to advise the various teams of how to improve products and services.
Manage customer databases and keep accurate records of all customer interactions.
Create job cards for service, maintenance, or equipment queries.
Provide monthly reports on the various customer queries or complaints and facilitating the close out of those.
Collaborate with other departments to ensure customer satisfaction, including sales, technical support, and equipment maintenance and installation teams.
Identify and isolate critical queries to direct to the support teams for escalation and timeous resolution.
Create and maintain a customer service manual to ensure consistent service across all teams.
Handle escalated customer issues and work to resolve them in a timely and satisfactory manner.
Stay up-to-date on industry trends and best practices for customer service.

Requirements

Grade 12
Bachelors Degree in Business / Marketing or related
Minimum 3 years experience in customer service or public relations
Proficient in Microsoft Office (Power Point, Word and Excel) and customer service software at an intermediate to advanced level.
Experience in the optometric or healthcare industry an advantage.

Benefit

Bonus for overtime
Gain experience
Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company EnableSA Recruitment, so as not to find unwanted events ^_^.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

Apply Now Report Jobs

Instructions

Click the "Apply Now" button above.
After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
On the application submission page, click the "Application Form" button.
On that page you can see more complete company information and see the number of people applying for the job.
Next is to click "Apply".
Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
Finished.