Branch Manager Jobs at Hollywoodbets in Pietermaritzburg, KwaZulu-Natal

Published 1 month ago

This vacancy post is more than 20 days old, may be no longer valid, please click the "Apply Now" button at the bottom for more information.

Select a language

Hollywoodbets company opens jobs for Branch Manager positions in the KwaZulu-Natal region. The type of work we provide is Full-time.

The criteria for the employees we need are having Marketing, Management, & Project Management skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around R 5 600 - R 20 000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Gambling Facilities and Casinos, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:Branch Manager
Region:KwaZulu-Natal, Pietermaritzburg - KwaZulu-Natal
Job Function:Management, Marketing, Project Management
Seniority Level:Mid-Senior level
Salary:ZAR 5.600 - ZAR 20.000 per Month
Employment Type:Full-time
Industry:Entertainment Providers, Gambling Facilities and Casinos, Spectator Sports

Job Description

Hollywoodbets has an exciting opportunity for a Branch Manager to be based in Dukwah, Pietermaritzburg, KwaZulu Natal. The position will be responsible to manage the operations of the branch in terms of increasing stakes, managing costs, resource management, customer services and compliance.

Minimum Requirements:

· 1-2 years in a management capacity or managerial experience.


· 2 Years Cash Management experience.

· 2 Years Sales Management experience.

· 1 Year within the Gaming or Betting industry.

· Diploma/ Degree/ NQF 4 Learnership.

· Valid Driver’s License.


Branch Growth

· To manage the achievement of targets and branch growth in accordance with operational procedures.

· Retain existing customers to grow new customer base. Generate a branch business plan in consultation with the regional manager and implement accordingly to drive these growth targets. Work closely with the marketing team and promoters in support of growth initiatives

Competitor Analysis

· Conduct continuous comparisons with competitors in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors. Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor.

Branch Administration and Cost Management

· Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure adherence to credit card administration & EFT policies where applicable.

· Manage branch stock control to ensure that there is enough supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages.

· Manage all security aspects in the branch.

Branch Appearance

· Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.

Branch Reporting

· Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.

Customer Experience

· Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Always create a customer centric culture within the branch and drive the philosophy of “service with a smile”.


· Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company’s internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is always a registered FICA officer on site during operating hours and compliance posters are displayed.


· Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns. Ensure that the correct lines of communication are always followed and that that timeous feedback is provided to support office when information is requested.

People Management

· Manage branch team members in terms of HR policy (recruitment in conjunction with AM, on the job training and development), identify areas of development and coordinate training interventions, leave management, performance management, labour relations (disciplinary actions/poor performance), retention and recognition. Manage team member rosters/schedules considering busy periods, events and operational requirements.


· Actively promote the Hollywood values. Live the values and lead as an example to the team.

· Management responsible for LPMs in the branch.

· If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.

· Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.

· Ensure timeous submission of daily, weekly, monthly reports.

Skills and competencies:

· Good communication and Interpersonal skills.

· Demonstrates exceptional attention to detail.

· Ability to work well under pressure and with minimum supervision.

· Excellent problem-solving skills.

· Attendance/Punctuality – Ensuring consistent reliability.

· Must be available 24/7 in case of emergencies.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Hollywoodbets, so as not to find unwanted events ^_^.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.


  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Company Information


Hollywoodbets is a renowned company in the entertainment industry, known for its exceptional services and offerings. With a strong presence in the market, they have established themselves as a leading player in the world of betting and gaming.

Their commitment to providing top-quality experiences to their customers sets them apart from the competition. Hollywoodbets offers a wide range of betting options, including sports betting, casino games, and live betting, ensuring that customers have an array of choices to suit their preferences.

The company takes pride in its user-friendly platform, which allows customers to easily navigate and explore the various betting options available. Whether it’s placing a bet on a favorite sports team or enjoying the excitement of live casino games, Hollywoodbets ensures a seamless and enjoyable experience for their customers.

In addition to their impressive betting options, Hollywoodbets also prioritizes customer satisfaction by providing excellent customer service. Their dedicated team is available to assist customers with any queries or concerns, ensuring prompt and efficient responses.

Hollywoodbets is committed to responsible gambling and promotes a safe and secure betting environment. They have implemented various measures to safeguard customer information and encourage responsible betting practices.

With a strong track record and a growing customer base, Hollywoodbets continues to redefine the world of betting and gaming. Their commitment to innovation and excellence sets them on a path towards continued success in the entertainment industry.

Check other vacancies from the company: Hollywoodbets